By offering a choice of credentials, the government is making its online services more convenient for clients to access. Many individuals use their online banking credentials regularly so being able to use the same credential to access government services online will also mean one less User ID and password for clients to remember.

Yes. The same authentication process and security requirements are used, whether one chooses to use their banking credential through Government Sign-In by Verified.Me or the government-issued credential service called GCKey. The authentication process does not carry any personally identifiable information such as name, birth date etc. and relies on strong technology, built using industry best practices. By offering clients the choice of using a banking credential, the Government of Canada is leveraging the investments made by financial institutions in secure online environments.

Each government service or program requests your personal information based on their specific requirements and to determine eligibility or entitlement. The Government of Canada must adhere to the Privacy Act, which restricts the information that can be shared between departments and agencies.

A GCKey is a unique electronic credential (username and password) that allows you to communicate securely with online government services. The Government of Canada, as the service provider, issues these credentials to individuals so they can access government online services.

The GCKey service was introduced as one of two robust and cost effective service options to replace the Access Key service. GCKey is a Government of Canada-managed service that issues credentials specifically to access federal government services online. The GCKey service can be used by clients who do not have, or choose not to use a credential they may have with one of the Sign-In Partners.

To register for a GCKey, go to the Government of Canada website that you would like to access and click on the GCKey button when you are presented with the log in choice.

You are able to use your GCKey to access all available government online services with the exception of services offered by the Canada Revenue Agency. To access the CRA’s services, you must use one of the Sign-In Partners or register for a CRA user ID and password.

The GCKey service does not share your registration information with any third party. The information you provide is held by the Government of Canada and is protected under the Federal Privacy Act.

By offering a choice of credentials, the government is making its online services more convenient for clients to access. Many individuals use their online banking credentials regularly so being able to use the same credential to access government services online will also mean one less User ID and password for clients to remember.

Yes. The same authentication process and security requirements are used, whether one chooses to use their banking credential through Government Sign-In by Verified.Me or the government-issued credential service called GCKey. The authentication process does not carry any personally identifiable information such as name, birth date etc. and relies on strong technology, built using industry best practices. By offering clients the choice of using a banking credential, the Government of Canada is leveraging the investments made by financial institutions in secure online environments.

Each government service or program requests your personal information based on their specific requirements and to determine eligibility or entitlement. The Government of Canada must adhere to the Privacy Act, which restricts the information that can be shared between departments and agencies.

Sign-In Partners are organizations that have partnered with Government Sign-In by Verified.Me to enable their customers to use their online credentials, such as card numbers or user names and passwords, to access Government of Canada services. Currently there are fifteen Sign-In Partners: Affinity Credit Union, Alberta Treasury Branches, BMO Financial Group, CHOICE REWARDS MasterCard, CIBC Canadian Imperial Bank of Commerce, Conexus Credit Union, Coast Capital Savings, Desjardins Group, National Bank of Canada, RBC Royal Bank, Scotiabank, Servus Credit Union, Tangerine, TD Bank Group and Vancity .

There are currently fifteen financial institutions that have partnered with Government Sign-In by Verified.Me. These are: Affinity Credit Union, Alberta Treasury Branches, BMO Financial Group, CHOICE REWARDS MasterCard, CIBC Canadian Imperial Bank of Commerce, Coast Capital Savings, Conexus Credit Union, Desjardins Group, National Bank of Canada, RBC Royal Bank, Scotiabank, Servus Credit Union, Tangerine, TD Bank Group and Vancity.

Your online banking credentials are familiar as you may already use them on a regular basis. Using your banking credential to access government services is convenient as you don’t have to remember a different user ID and password.

The safekeeping of Canadians’ information online is a priority for the Government of Canada and measures have been put in place to ensure secure online access which respects privacy.

Remember that when you use a Sign-In Partner with your online banking credential, none of your banking or personally identifiable information is communicated to the government service you are trying to access and the Government of Canada will not know which Sign-In Partner (or financial institution) you have used. Similarly, no information about the government service being accessed by the user will be shared with the user's bank.

Individuals who do not have a credential with one of the Sign-In Partners can use the government-issued credential, GCKey. To access the CRA’s services you will need to register for a CRA user ID and password.

It is expected that other Sign-In Partners will be added in the future, so keep checking the list of Sign-In Partners when you log in to access Government of Canada services.

Yes, if you wish to do so, you can use a different credential to access each Government of Canada service. However, you will need to remember which credential you used with each of those services.

No, your banking information is not shared when you use a Sign-In Partner.

The technology is designed in such a way that the Government of Canada will not know which Sign-In Partner (or financial institution) you have used. Similarly, the bank will not know which government department or agency its customer contacted. Also, the credential broker which facilitates this interaction, will not know the identity of the individual or business.

The participating financial institutions and departments and agencies will not share any information that identifies individuals, as directed under privacy legislation.

To log in using a Sign-In Partner, you must be registered with your financial institution for online banking access. Your bank will assist you in registering online.

The Sign-In Partner does not provide any identity information to the Government and simply validates your user name or card number and password. Each government service requires your personal information based on their specific needs and to determine eligibility or entitlement. The Government of Canada must adhere to the Privacy Act which restricts the information that can be shared between departments and agencies.